Trust Reviews
I should say up front: I make Trust Reviews, so I’m not a neutral judge. I’ve tried to be fair anyway. Every price below comes from each company’s public pricing page, checked in October 2026, and I’ve said where I think Trust Reviews isn’t the right choice. Prices and features change, so please check the latest before you buy anything.
Most 360 feedback tools are built for HR teams in organisations with hundreds of people. If you’re a manager of a small team, or an individual who wants feedback for yourself, the options look quite different.
The four kinds of option
Free forms
Costs nothing but your time, and you have to protect anonymity yourself.
360 specialists
Dedicated 360 tools with custom questionnaires and polished reports.
People platforms
Reviews, goals, engagement and more, usually priced per person with minimums.
Small and focused
Trust Reviews: a short trust-focused review and an AI summary, priced for small teams.
What matters for a small team
Before comparing anything, these are the questions I’d ask of any option:
- Is there a minimum? Many platforms have minimum seat counts or annual minimums that hit small teams hardest.
- How is anonymity protected? In a small team, a minimum number of responses and combined comments really matter.
- How long does setup take? You want to be sending reviews this week, not configuring a platform for a month.
- Are the questions about the actual job? Generic questions get generic answers.
- What do you get back? A summary you can talk through in a one-to-one, or a spreadsheet to untangle?
The options side by side
| Option | Published price | Minimums | Good fit for |
|---|---|---|---|
| Google Forms (or similar) | Free | None | Trying a 360 once, if you’re happy to anonymise and summarise everything by hand. |
| Trust Reviews | Personal $12/year (2 reviews). Manager $18/year (20 reviews). Team Starter $6/month, 2 seats included, $3/month per extra seat. | None. Team Starter goes up to 20 seats. | Individuals, managers, and small teams who want a simple, trust-focused review and summary. |
| Spidergap | Starter $1,099/year, Pro $2,199/year, each including 10 feedback recipients ($89 or $59 per extra). One free assessment. | The plan price, which covers 10 people. | Organisations running a 360 programme with custom questionnaires, reports, and many languages. |
| Small Improvements | Grow $6/user/month, which includes 360 feedback. | 20 users. | Growing companies wanting a lightweight performance platform. |
| 15Five | Perform $11/user/month, which includes 360 reviews. | None stated. | Companies wanting check-ins, reviews, and engagement in one place. |
| Lattice | Performance $10/seat/month. | $4,000 a year. | Companies wanting a full people platform with reviews, goals, and more. |
| Leapsome | Performance Reviews €7/employee/month, plus a required platform fee. | None stated. | Companies wanting to build up an HR platform module by module. |
| Culture Amp | Not published. Quote only. | Not published. | Larger organisations wanting engagement surveys and performance together. |
A worked example: a team of six
Say you manage six people and want each of them to get a 360 twice a year. That’s 12 reviews a year. Using the published prices above:
- Free forms: $0, plus your time to set up, anonymise, and summarise twelve reviews.
- Trust Reviews Manager: $18 a year, which includes up to 20 reviews.
- 15Five Perform: 6 people × $11 × 12 months = $792 a year.
- Spidergap Starter: $1,099 a year, which covers up to 10 people.
- Small Improvements Grow: 20-user minimum × $6 × 12 months = $1,440 a year.
- Lattice: at least $4,000 a year.
That isn’t a like-for-like comparison, and I don’t want to pretend it is. The bigger platforms include a lot more than 360s: goals, engagement surveys, one-to-one tools, and in some cases compensation and HR records. If you need those, the price buys you real things. If you only need honest feedback for a small team, you’d be paying for a lot you won’t use.
Free forms: better than nothing, harder than it looks
I ran my first anonymous peer reviews with forms and spreadsheets, and they work for one or two reviews. The hard part is everything around the form. You need a separate form for each person. In a small team, reviewers worry their writing style will give them away, so someone has to reword the comments, and that someone usually sees every raw answer. Then you do it all again next time. If you try it, the guide to running a 360 peer review for a small team covers how to protect anonymity by hand.
Where Trust Reviews isn’t the right fit
To be straight about it, I’d look elsewhere if:
- You want to write your own questions. Trust Reviews uses the same five trust-focused questions for everyone. You choose the values and responsibilities, not the questions.
- You need a whole HR platform. Goals, OKRs, engagement surveys, and compensation aren’t part of it, and they won’t be. I’ve promised to keep it small.
- Your reviewers need it in other languages. Trust Reviews is in English only.
- You need more than 20 seats today. Bigger organisation plans aren’t on the pricing page yet, though you can get in touch.
- You need to pay in pounds or euros. For now, prices are in US dollars only.
Where it is
Trust Reviews is built for exactly the people the big platforms aren’t. That means individuals who want feedback for themselves, managers who want something better than their organisation’s process, and small teams with no HR budget. You schedule a review, each reviewer gets an anonymous link, and once at least three people have responded you get a summary. It shows scores for how often people trust the person to live your values and carry out their responsibilities, with the written feedback combined and reworded by AI so nobody can be identified. The person who scheduled the review only ever sees the summary.
The best way to judge any of these is to see what it actually produces. You can see the exact form a Trust Reviews reviewer fills in on the example review, and what you’d get back on the example summary.